Tetricus ("we", "us") provides a hosted software workspace that ingests documents, recordings, and other records you upload, and produces AI-assisted analysis (connections, timelines, answers, and report drafts) with citations back to your source material. The service is provided on a subscription basis to the organisation ("you") that registers for it.
Tetricus is a tool that assists a qualified operator. It does not conduct investigations, make findings, provide legal advice, or perform regulated activities. You retain the original of every record you provide and remain solely responsible for your licensing, your investigative methods, your chain of custody, and your professional obligations. AI-generated content may contain errors and must be reviewed, corrected, and approved by you before any use. You are responsible for the accuracy and use of any report you generate, edit, and issue.
You warrant that you have the lawful right to upload and process the material you place in the service, and that your use complies with all laws applicable to you, including privacy, surveillance, and professional-conduct laws. You must not use the service for any unlawful purpose, and you must not upload material you are not permitted to hold. You are responsible for maintaining the confidentiality of your account credentials and for the acts of users you invite.
Access requires an active paid subscription. Fees are billed monthly in advance through our payment processor. Plans are month-to-month and may be cancelled at any time, effective at the end of the current billing period; fees already paid are non-refundable except where required by law. We may change pricing on reasonable notice.
You retain all rights in the material you upload. We process it only to provide the service to you. We do not use your material to train machine-learning models, and we do not sell it. On cancellation you may delete your cases and sources at any time; deletion removes the stored copies and derived analysis. See our Privacy Policy for detail.
We work to keep the service available but provide it "as is", without warranties of any kind to the extent permitted by law, including that the service will be uninterrupted or error-free or that AI output will be accurate or complete. Nothing in these terms excludes rights that cannot lawfully be excluded, including under the Australian Consumer Law.
To the maximum extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from your reliance on AI output without review. Where liability cannot be excluded, it is limited, at our option, to resupplying the service or refunding the fees you paid in the three months before the claim.
We may suspend or terminate access for non-payment or for breach of these terms. You may stop using the service and cancel at any time.
These terms are governed by the laws of New South Wales, Australia, and the courts of that state have jurisdiction.
Questions about these terms: hello@enclora.ai.